1. Delivery Time

Orders are typically processed within 1–2 business days after confirmation. Delivery timelines may vary depending on your location:

  • Inside Dhaka: 2–3 business days
  • Outside Dhaka: 3–5 business days

2. Shipping Charges

Shipping charges may vary based on product type, size, weight, and delivery location. Charges will be calculated and shown during the checkout process.

3. Delivery Methods

We use trusted third-party courier services to deliver your orders safely and on time. Tracking information will be provided when available.

4. Delivery Areas

We currently deliver to most regions across Bangladesh. If your area is outside our delivery coverage, our support team will contact you after order placement.

5. Delayed Deliveries

While we strive for timely delivery, delays may occur due to unforeseen circumstances (e.g., weather, courier issues). We will notify you promptly in such cases.

6. Order Confirmation & Tracking

After placing an order, you will receive a confirmation message. Once shipped, we will share tracking details (if available) for your convenience.

7. Contact for Shipping Issues

If you face any issues related to shipping or delivery, please get in touch with us:

Email: support@joganservice.com
Phone: 01785521425

Effective Date: April 13, 2025